Privacy & Cookie Policy
Effective Date: 28 June 2026
RVthreadsUK (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in accordance with UK GDPR and data protection laws.
1. Who We Are
RVthreadsUK
Email: info@rvthreads.co.uk
Website: rvthreads.co.uk
2. Information We Collect
We may collect the following personal data:
- Name
- Billing and delivery address
- Email address
- Telephone number (if provided)
- Order details and purchase history
- IP address and browser/device information
- Website usage data via cookies
We do not store payment card details. Payments are processed securely by third-party providers.
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Deliver products
- Improve website performance and user experience
- Prevent fraud and ensure website security
- Comply with legal obligations
Where consent is given, we may also send marketing emails. You can unsubscribe at any time.
4. Legal Basis for Processing
We process your data under:
- Contractual necessity (to fulfil orders)
- Legal obligations
- Legitimate business interests
- Consent (marketing and optional cookies)
5. Sharing Your Information
We only share your data where necessary with:
- Payment providers
- Delivery services (e.g. Royal Mail Tracked)
- Website hosting and IT providers
- Analytics or marketing services (if used)
We do not sell your personal data.
6. Cookies
Cookies are small files stored on your device that help the website function and improve your experience.
We use cookies to:
- Ensure website functionality
- Analyse website traffic
- Improve performance
- Remember user preferences
Types of cookies used:
- Essential cookies (required for site operation)
- Analytics cookies (performance tracking)
- Marketing cookies (only if consent is given)
You can disable cookies in your browser settings, but some website features may not work properly.
7. Data Retention
We keep personal data only as long as necessary for:
- Order fulfilment
- Legal and tax obligations
- Customer service purposes
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact: info@rvthreads.co.uk
9. Contact
If you have any questions about this policy, contact:
RVthreadsUK
Email: info@rvthreads.co.uk
Website: rvthreads.co.uk
